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What are your business hours?
Our business hours are Monday to Friday from 9 AM to 5 PM. We are closed on weekends and public holidays. For any urgent inquiries, please reach out via email, and we will respond as soon as possible.
How can I contact customer support?
You can contact our customer support team through our contact form on the website, via email at support@kopru.com, or by calling our hotline at (123) 456-7890. We are here to assist you with any questions or concerns you may have.
What is your return policy?
Our return policy allows you to return items within 30 days of purchase for a full refund, provided they are in original condition. Please ensure that all tags and packaging are intact. For more details, visit our Returns page.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on your location. Please check our Shipping Information page for more details on international orders.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on our website to track your order’s status and estimated delivery date. If you have any issues, feel free to contact us.
What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, and bank transfers. All transactions are secure, and we ensure your payment information is protected.